Privacy Policy

Mystic Love Co. is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, billing and shipping address, and payment information.
  • Account Information: If you create an account, we collect your username, password, and other account details.
  • Order Information: Details about the products you purchase, including the transaction amount and payment method.
  • Usage Data: Information about how you use our website, including your IP address, browser type, and browsing activity.

2. How We Use Your Information

Your personal data will be used only to:

  • Process Your Orders: Manage and fulfill your orders, handle returns and exchanges, and provide customer support.
  • Enhance Your Experience: Improve our website, customize your shopping experience, and communicate with you about your order and our products.
  • Compliance and Legal Obligations: Ensure compliance with applicable laws, regulations, and industry standards.

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

3. How We Protect Your Information

We take the security of your personal data seriously and implement a variety of security measures to maintain the safety of your information. This includes using secure servers, encryption technologies, and access controls. We also require our service providers to adhere to strict privacy and data protection standards.

4. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

5. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

  • Access and Correction: Request access to the personal data we hold about you and correct any inaccuracies.
  • Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
  • Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Withdraw your consent to the processing of your personal data at any time, where applicable.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

6. International Transfers

Your personal data may be transferred to, stored, and processed in countries outside your country of residence, including Canada and the United States. We will ensure that any such transfers comply with applicable data protection laws and provide adequate protection for your personal data.

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page, and the revised policy will be effective immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Mystic Love Co.
Email: info@lovedoula.ca